Privacy Policy

Introduction

This Privacy Policy explains how Swanlight Behavioral Health ("we," "us," or "the practice") collects, uses, and protects your personal information when you visit www.swanlightbehavioralhealth.com or contact us through it. By using this website, you agree to the collection and use of information in accordance with this policy.

This policy covers information collected through the website only. Protected health information (PHI) collected during your care as a patient is governed separately by our HIPAA Notice of Privacy Practices.

Information we collect

We may collect the following types of information.

Personal information

If you reach out through the contact form or by email, we collect what you choose to share, which may include:

• Name

• Email address

• Phone number (if provided)

• Preferred days, times, or contact method

• A brief note about what you would like support with

The contact form is intentionally limited so you are not prompted to share sensitive medical details. Please keep messages general; we will follow up through appropriate channels to discuss clinical matters.

Usage data

We may also collect basic information about how the website is used, such as:

• Pages visited and time spent on the site

• Browser type and device

• IP address and similar technical data, collected by our hosting provider for security and performance

How we use your information

We use your information to:

• Respond to inquiries and messages you send us

• Schedule, confirm, and follow up on appointments

• Improve the website and the experience of using it

• Maintain the security and proper functioning of the website

Confidentiality

We respect your privacy and treat all personal information with care. Information shared during psychiatric and behavioral health care is handled confidentially and in accordance with applicable law and professional and ethical standards, including HIPAA where it applies. See our HIPAA Notice of Privacy Practices for details on how we handle protected health information.

Text messaging (SMS)

If you opt in to text messages, you agree to receive messages from the office regarding your appointment. Message and data rates may apply. You can opt out at any time by replying STOP or by contacting us. We do not share your mobile number with third parties for marketing.

Data sharing

We do not sell, trade, or rent your personal information. We may share information only with service providers who help us operate the website and practice (such as our hosting provider and scheduling tools), and only as needed for them to provide those services. We may also disclose information when required by law.

Cookies

This website may use cookies to help it function and to understand how the site is used. Cookies are small files stored on your device. You can disable cookies through your browser settings; some parts of the site may not work as well if you do.

Data security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no website, email, or web form is fully secure. Please do not send sensitive medical details through the contact form or by email — we will follow up through appropriate, secure channels.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children through the website.

Your rights

You have the right to:

• Request access to the personal information you have shared with us

• Request correction or deletion of that information

• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date above will reflect the most recent revision.

Contact

If you have any questions about this Privacy Policy, you can reach us at:

Swanlight Behavioral Health
Phone: 702-832-0429
Email: info@swanlightbehavioralhealth.com